Digital
 
 
 

Application Support Analyst

Are you interested in developing your career in IT?

We have an interesting opportunity for you in our office in Brasov.

 

We are looking for new colleague to join our IT team, who is eager to learn, easy to cooperate and has strong English skills, oral and written.

Skills that you need as an Application Support Analyst:

  • Analytical skills and logical thinking
  • Good attention to detail and good communication skills
  • Proactive when dealing with user issues
  • AD administration
  • MS Office troubleshooting
  • First line support and Windows 7 & 10 experience
  • Knowledge of DNS, IP addresses
  • University graduate (IT or related field).
  • Experience with relational databases and knowledge of SQL is desirable

Job description:

You will be a part of the Azets Insight support team. You will work in close cooperation with your colleagues, both in the UK and in Romania.


The main tasks are:

  • Providing first line support for department specific applications;
  • Voice and/or video and communication as well as e-mail communication.
  • Monitoring helpdesk systems and look for continuous innovation and improvements
  • Dealing with basic issues and escalating calls as appropriate, internally or to third parties
  • Handling support tickets, changes in setup or user accounts in several different systems
  • Assist in testing, implementation, training and systems documentation on department projects and other such similar tasks.
  • Working with the following systems SAP B1 and add in’s, Crystal reports, Silverfin, Concur, iDocuments (a web interface for client interaction with our system) and other smaller applications.

The following personal characteristics are preferred:

  • Motivation and willingness in the learning process
  • Ability to meet deadlines and deliver quality
  • Ability to work in an international environment
  • Ability to follow thе core values in Azets: Collaborative, Authentic, Respectful and Dynamic.

Benefits:

  • Private medical insurance
  • Private pension plan (PIII)
  • 13th salary
  • Meal vouchers
  • Flextime
  • Seniority bonus and number of days off depending on seniority within the company
  • 7Card access
  • Modern technology, work methods and tools
  • E-learning environment and high-quality in-house training

About Azets Insight Romania

Azets Insight Romania is formely know as Visma Services Romania as a result of the sale of Visma BPO Division.

Azets is a new company, but with a rich history. Our dedicated employees will continue to offer the same skills and expertise in accounting, payroll and HR, staffing and consulting. Our services and solutions remain unchanged. Azets is represented in Norway, Sweden, Denmark, Finland and Romania.

Azets Brasov

This position is based in Brasov.              Read more about our location: 

Azets Brasov

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Da, sunt de acord ca Azets să îmi prelucreze datele personale în scopul contactării și selectării mele pentru un loc de muncă în cadrul companiei și să păstreze datele 12 luni. Sunt conștient de existența dreptului de a-mi retrage consimțământul în orice moment. Confirm exactitatea și corectitudinea datelor furnizate. Bifând această căsuță confirm faptul că am citit și accept Politica de confidentialitate.

If you are qualified for this position, submit your CV now for immediate consideration!

Apply by filling out this form or by email at recrutare@azets.com

Joburi Azets România

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